Refund and Return Policy

Thank you for shopping at qryzon.xyz! We are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your order, please refer to the Refund and Return Policy below.

1. Return Policy

We accept returns within 30 days from the date you receive the product, provided the product has not been used and is in its original packaging. To be eligible for a return, the product must meet the following conditions:

  • The product has not been used.
  • The product must be in its original condition, without damage or alteration.
  • The product packaging is intact.

2. Return Process

To proceed with a return, please follow these steps:

  1. Contact us via email [your email] or phone number [your phone number] within 30 days of receiving the product.
  2. Provide your order details, including the order number and the reason for the return.
  3. Carefully package the product and send it back to us at the return address we will provide.

Note: The return shipping cost will be borne by the customer, unless the product is defective or not as described.

3. Refund Policy

We will process your refund within 7 business days after we receive the returned product. The refund will be issued to the payment method used when placing the order.

  • If the product is defective or not as described, we will cover the return shipping cost and issue a full refund.
  • If the product is not defective, the shipping cost will not be refunded.

4. Non-returnable Items

We do not accept returns or refunds in the following cases:

  • Products that have been used or damaged by the customer.
  • Products that are no longer in their original condition or have been altered or repaired.
  • Discounted or special promotional items are non-returnable (unless the product is defective).

5. Contact Us

If you have any questions regarding the Refund and Return Policy, please contact us at:

  • Email: [your email]
  • Phone: [your phone number]
  • Address: [your address]

We will strive to assist you promptly and resolve any issues related to your order.